Device to Connect to Your Phone to Turn It Off and on Again

Not finding what y'all need?

Try the Get Assist app!

If you meet problems trying to connect to a Bluetooth device, here are some troubleshooting steps to endeavor.

Earlier you outset

Check these things earlier you showtime troubleshooting Bluetooth on your device:

Check your production information

If you're setting up a new device and Bluetooth is missing, bank check the production specifications to make sure it has Bluetooth capabilities. Some devices don't have Bluetooth.

Make sure Bluetooth is turned on

If you're using a laptop with a physical Bluetooth switch on the body, make sure it's switched on.

In Windows 11, there are two ways to bank check if Bluetooth is turned on. Here's how:

• Check in the taskbar. Select the Network icon on the right side of the taskbar, expect for the Bluetooth quick setting, then selectBluetoothto plow it on. You'll run into "Not connected" if your Windows xi device isn't paired to whatever Bluetooth accessories.

• Check in Settings. Select theOffsetbutton, and then enter settings. SelectSettings>Bluetooth & devices. Make sureBluetoothis turned on.

Note:When y'all turn Bluetooth on in Settings, the following message appears immediately:
"Discoverable as <computer_name>"

Check your Bluetooth device

Brand sure your Bluetooth device is turned on, is charged or has fresh batteries, and is in range of your PC. Then, attempt the following:

• Plow off your Bluetooth device, wait a few seconds, and then turn it back on.

• Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to brand certain it'south not likewise shut to any other USB device that'due south plugged into a USB 3.0 port. Unshielded USB devices tin can sometimes interfere with Bluetooth connections.

Check your PC

On the PC you lot want to pair to:

• Make sure airplane manner is off:Select the Network icon on the right side of the taskbar, then brand certain theAirplane fashionquick setting is turned off.

• Turn Bluetooth on and off:SelectStart, then type settings. SelectSettings>Bluetooth & devices. Turn offBluetooth, expect a few seconds, then turn it back on.

• Remove the Bluetooth device, and so add it again: SelectKickoff, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the 3 vertical dots) for the Bluetooth device you're having issues connecting to, and so selectRemove device> Yep. To learn more virtually pairing your Bluetooth device again, see Connect a Bluetooth device.

When Bluetooth doesn't work or the Bluetooth icon is missing

Try these steps if your Bluetooth isn't working. Here are some other common issues:

• The Bluetooth icon is missing or Bluetooth can't exist turned on or off.

• Bluetooth doesn't work afterwards a Windows update is installed.

• Bluetooth doesn't work after you upgrade to Windows eleven from Windows ten.

• Bluetooth doesn't appear in Device Managing director, and there are no unknown devices listed.

To get started, select a heading to see more info.

SelectStart, and then enter settings. SelectSettings>System > Troubleshoot> Other troubleshooters. Next to Bluetooth, selectRun and follow the instructions.

Open Troubleshoot settings

If you recently upgraded to Windows xi or installed Windows 11 updates, the current commuter may have been designed for an earlier version of Windows. To automatically check for driver updates:

1. Select Search on the taskbar, search forDevice Manager, and and then selectDevice Managerfrom the list of results.

2. In Device Manager, selectBluetooth, and then select the Bluetooth adapter name, which may include the word "radio."

3. Press and hold (or right-click) the Bluetooth adapter, and then selectUpdate commuter >Search automatically for updated driver software. Follow the steps, then selectClose.

4. After installing the updated driver, select theStartbutton, selectPower>Restart if you're prompted to restart, and then check whether that fixes the connection effect.

If Windows can't find a new Bluetooth commuter, visit the PC manufacturer's website and download the latest Bluetooth driver from there.

Important:An outdated or incompatible driver is one of the nearly common causes of Bluetooth connection bug.

To manually install the Bluetooth commuter:

Become to your PC manufacturer'south website and download the latest driver. Then practise one of the following:

• If you downloaded an executable (.exe) file, just double-click the file to run it and install the drivers. That should be all you demand to do.

• If you downloaded private files, and at least one file has an .inf file name extension and some other has a .sys extension, do the following:

  1. Select Search on the taskbar, typeDevice Manager, and then selectDevice Director from the list of results.

  2. In Device Manager, selectBluetooth > the Bluetooth adapter proper noun. (If it's not listed at that place, bank check inOther devices.)

  3. Press and hold (or right-click) the network adapter, and and so selectUpdate driver >Scan my computer for drivers.

  4. SelectBrowse, select the location where the commuter files are stored, and so selectOK.

  5. SelectNext, and follow the steps to install the driver. When the installation is finished, selectClose.

  6. After you've updated the driver, select theStartbutton, selectPower>Restart if yous're prompted to restart, and check whether that fixes the connectedness issue.

If you lot don't see the Bluetooth icon, but Bluetooth does appear in Device Manager, try to uninstall the Bluetooth adapter, and and so trigger an automatic reinstall. Here'south how:

1. Select Search on the taskbar, enterdevice director, then selectDevice Managerfrom the results.

2. In Device Manager, selectBluetooth. Press and concur (or correct-click) the Bluetooth adapter name (which may include the word "radio"), and selectUninstall device > Uninstall.

3. SelectOffset, then selectPower>Shut down.

4. Subsequently your device shuts downwards, wait a few seconds, and then turn it back on. Windows will endeavour to reinstall the driver.

5. If Windows doesn't reinstall the driver automatically, open Device Manager and selectAction >Scan for hardware changes.

Note: Yous may need to contact your PC or other hardware manufacturer to get the latest drivers for your Bluetooth adapter.

If these steps don't fix your Bluetooth problem, use Windows Feedback Hub to file a problems. This helps Microsoft determine the root cause of the problem.

Include details about what y'all were doing or specific steps you were taking when the trouble occurred. For example, if yous started having Bluetooth problems after updating Windows or changing Windows versions, include this info.

Open Feedback Hub

Note:If your schoolhouse or workplace manages your device and yous don't see the Bluetooth icon, it may be disabled past your organization. Check with your IT support person.

Troubleshoot problems with Bluetooth accessories

If you tin can plough on Bluetooth but having problems pairing or using a Bluetooth accessory, endeavour the post-obit steps to try to gear up common problems with Bluetooth accessories.

Y'all should also check your Bluetooth device manufacturer'due south website—especially if you lot have other Bluetooth devices that are working. The device manufacturer will probably take more detailed, product-specific information and troubleshooting steps.

To get started, select a heading to see more than info.

• If you lot're prompted to enter a PIN to use your device, just you don't know the PIN:

  • Check the device'due south documentation for a pivot, or look for one on the device itself.

  • Try0000or1234.

• If you're prompted to enter a Pin, but you don't encounter a place to enter one on your PC's screen, type0000 on your Bluetooth keyboard and press Enter.

• Endeavor to remove the device, then pair it once more. Your device might be paired, but not connected—Bluetooth keyboards, mice, and pens connect but when necessary.
  To remove a Bluetooth device, select theStart button, and then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the iii vertical dots) for the Bluetooth device that'south paired merely non working, and so selectRemove device> Aye. Later that, pair the device once more. For more info on pairing devices, run into Connect a Bluetooth device.

If you're having bug connecting a Bluetooth audio device or hearing sound:

• Brand sure the audio device is within range of your PC.

• Make certain the audio is playing through the Bluetooth device. SelectStart, and so enter settings. SelectSettings>Arrangement>Sound. Select Choose where to play sound then select the Bluetooth device.

• If your Bluetooth device displays asPaired in Settings > Bluetooth & devices > Devices, merely you can't hear sound, make sure information technology'due south connected. InDevices, select More options (the 3 vertical dots) next to the device, and and so selectConnect.

• Try to remove the Bluetooth device, then pair it again. To remove a device, selectOffset, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the three vertical dots) for the Bluetooth device that's paired just not working, then selectRemove device> Yes. Later on that, pair the device again. For more info on pairing devices, see Connect a Bluetooth device.

If your device is connected, but the audio quality is poor:

• Make sure the sound is playing through the Bluetooth device. SelectGet-go, and then enter settings. SelectSettings>System>Sound. InChoose where to play sound, select the Bluetooth sound device.

• Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, see Fix sound issues in Windows.

• Verify that stereo is selected for the Bluetooth device to ensure the best quality audio. To exercise this:

  1. On the right side of the taskbar, clickVolume, and then select Manage audio devices (>) to choose a playback device.

  2. Select the Bluetooth device, and make sure theStereo option is selected. (The lower-sound quality choice isHands-Costless.)

  3. If stereo is non available every bit an option, remove the device inSettings>Bluetooth & devices > Devices, and so add the device over again. Then, cheque theVolumepanel again to make sure that stereo is selected.

File sharing

If you're having bug sharing files over Bluetooth:

• Try using nearby sharing. Learn more than about nearby sharing

• Brand sure Bluetooth is turned on for both the sending and receiving device. For more info, run into Share files over Bluetooth.

Note:Nearby sharing is available on Windows ten (version 1803 and later) and on Windows 11.

Phones

The Pin should announced on your phone screen or computer screen. Confirm that yous're seeing the correct PIN on both devices.

Motion controllers

For help troubleshooting problems with Bluetooth-connected motion controllers, run across Controllers in Windows Mixed Reality.

Fettle trackers

For aid troubleshooting problems with Bluetooth-connected fitness trackers, see your device manufacturer's instructions.

If you've tried the steps in this article or don't see a solution to the problem, use Windows Feedback Hub to file a problems. This helps Microsoft determine the root cause of the problem.

Include specific details about what you were doing when the problem occurred. For instance, if yous started having Bluetooth problems after updating Windows or changing Windows versions, include this info.

Open Feedback Hub

Not finding what you need?

Try the Go Help app!

If you lot run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try.

Before you lot start

Bank check these things before you kickoff troubleshooting Bluetooth on your device:

Bank check your product information

If y'all're setting up a new device and Bluetooth is missing, check the product specifications to make certain it has Bluetooth capabilities. Some devices don't have Bluetooth.

Brand sure Bluetooth is turned on

If y'all're using a laptop with a concrete Bluetooth switch on the body, make sure it'south switched on.

In Windows x, there are two ways to check if Bluetooth is turned on. Hither's how:

• Bank check in the taskbar. Select action centre ( or ). If you don't see Bluetooth, select Expand to reveal Bluetooth , then select Bluetoothto plough it on. You'll come across "Not connected" if your Windows 10 device isn't paired to any Bluetooth accessories.

• Check in Settings. Select Select the Start  button, then select Settings  > Devices  > Bluetooth & other devices . Make sure Bluetooth is turned on.

Notes:

• When you turn Bluetooth on in Settings, the following message appears immediately:

• "Now discoverable every bit <computer_name>"

Check your Bluetooth device

Make sure your device is turned on, is charged or has fresh batteries, and is in range of the PC you desire to connect to. Then, try the following:

• Turn off your Bluetooth device, wait a few seconds, then turn it back on.

• Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, cheque to make sure it's not too shut to any other USB device that's plugged into a USB 3.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections.

Cheque your PC

On the PC yous desire to pair to:

• Make sure airplane way is off: Select Start, then select Settings > Network & Cyberspace  > Airplane mode . Make certain Plane modeis turned off.

• Plow Bluetooth on and off: Select Start , so select Settings > Devices  > Bluetooth & other devices . Turn off Bluetooth, wait a few seconds, then plow it back on.

• Remove the Bluetooth device, then add information technology over again: Select Start , then select Settings > Devices  > Bluetooth & other devices .. In Bluetooth, select the device you're having bug connecting to, and so select Remove device > Yeah. To learn more about pairing your Bluetooth device again, encounter Connect a Bluetooth device.

When Bluetooth doesn't piece of work or the Bluetooth icon is missing

Try these steps if your Bluetooth isn't working. Here are another common problems:

• The Bluetooth icon is missing or Bluetooth can't exist turned on or off.

• Bluetooth doesn't work afterward a Windows 10 update is installed.

• Bluetooth doesn't work after y'all upgrade to Windows 10 from Windows 8.1 or Windows seven.

• Bluetooth doesn't announced in Device Director, and there are no unknown devices listed.

To get started, select a heading to see more info.

Select Starting time , then select Settings > Update & Security  > Troubleshoot . InFind and fix other problems, select Bluetooth, and then select Run the troubleshooter and follow the instructions.

Open Troubleshoot settings

If you recently upgraded to Windows 10 or installed Windows ten updates, the current driver may accept been designed for an earlier version of Windows. To automatically cheque for driver updates:

1. In the search box on the taskbar, search forDevice Manager, and then select Device Manager from the listing of results.

2. In Device Manager, select Bluetooth, and and then select the Bluetooth adapter name, which may include the word "radio."

3. Press and agree (or right-click) the Bluetooth adapter, and so select Update driver > Search automatically for updated driver software. Follow the steps, then select Close.

4. After installing the updated driver, select the Outset  button, select Power > Restart if you're prompted to restart, so bank check whether that fixes the connection issue.

If Windows can't notice a new Bluetooth driver, visit the PC manufacturer'due south website and download the latest Bluetooth commuter from in that location.

Of import:An outdated or incompatible driver is ane of the most common causes of Bluetooth connectedness problems.

To manually install the Bluetooth driver:

Become to your PC manufacturer's website and download the latest commuter. And then practise one of the following:

• If y'all downloaded an executable (.exe) file, just double-click the file to run information technology and install the drivers. That should exist all you demand to do.

• If you downloaded individual files, and at to the lowest degree i file has an .inf file name extension and another has a .sys extension, exercise the following:

  1. In the search box on the taskbar, type Device Manager, so select Device Manager from the list of results.

  2. In Device Managing director, select Bluetooth > the Bluetooth adapter name. (If information technology'southward non listed in that location, bank check in Other devices.)

  3. Press and hold (or right-click) the network adapter, and then select Update driver > Browse my computer for driver software.

  4. Select Browse, select the location where the driver files are stored, and so select OK.

  5. Select Next, and follow the steps to install the driver. When the installation is finished, select Close.

  6. After you've updated the driver, select the Start  button, select Power > Restart if you're prompted to restart, and check whether that fixes the connection consequence.

If you don't run into the Bluetooth icon, but Bluetooth does announced in Device Manager, try to uninstall the Bluetooth adapter and trigger an automatic reinstall. Hither'southward how:

1. In the search box on the taskbar, enterdevice managing director, and then select Device Manager from the results.

2. In Device Managing director, selectBluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the give-and-take "radio"), and selectUninstall device.

3. Select Start , and then select Ability > Shut down .

4. Later on your device shuts downwards, expect a few seconds, and and then turn it back on. Windows volition try to reinstall the driver.

5. If Windows doesn't reinstall the driver automatically, open Device Manager and selectActivity >Browse for hardware changes.

Note:You lot may demand to contact your PC or other hardware manufacturer to obtain the latest drivers for your Bluetooth adapter.

If these methods don't fix your Bluetooth trouble, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root crusade of this outcome.

Include details near what you were doing or specific steps you were taking when the bug occurred. For case, if you started having Bluetooth issues after updating Windows or irresolute Windows versions, include this information.

Open Feedback Hub

Note:If your school or workplace manages your device and y'all don't encounter the Bluetooth icon, it may be disabled past your system. Check with your system ambassador.

Troubleshoot bug with Bluetooth accessories

If you can plow on Bluetooth but are having problems pairing or using a Bluetooth accessory, use the following methods for troubleshooting common problems with Bluetooth accessories.

You should also bank check your device manufacturer's website, especially if you accept other Bluetooth devices that are working. The device manufacturer will probably have more detailed, product-specific information and troubleshooting steps.

To go started, select a heading to see more info.

• If you lot're prompted to enter a Pin to use your device, simply you don't know the PIN:

  • Check the device's documentation for a pin, or look for one on the device itself.

  • Try 0000 or 1234.

• If you're prompted to enter a Pin, merely you don't run across a place to enter ane on your PC's screen, type 0000 on your Bluetooth keyboard and press Enter.

• Attempt to remove the device, and then pair information technology again. Your device might be paired, only not connected—Bluetooth keyboards, mice, and pens connect only when necessary.
  To remove a Bluetooth device, select Start  push button, so select Settings > Devices  > Bluetooth & other devices . Select the Bluetooth device that's paired but not working, then select Remove device > Yes. After that, pair the device over again. For more info on pairing devices, see Connect a Bluetooth device.

If y'all're having problems connecting a Bluetooth sound device or hearing sound:

• Make certain the audio device is inside range of your PC.

• Make sure the sound is playing through the Bluetooth device. Select Start , and then select Settings > System  > Sound . InCull your output device, select the Bluetooth device.

• If your device displays as Paired only you can't hear audio, brand sure it's continued. Select Start , then select Settings > Devices  > Bluetooth & other devices . InBluetooth, select the device, so select Connect.

• Attempt unpairing, then re-pairing, the device. To unpair a device, select Start , and so select Settings > Devices  > Bluetooth & other devices . Select the Bluetooth device that's paired but not working, then select Remove device > Yes. Subsequently that, pair the device over again. For more info on pairing devices, see Connect a Bluetooth device.

If your device is connected, only the sound quality is poor:

• Brand certain the sound is playing through the Bluetooth device. Select Showtime , then select Settings > System  > Sound . InChoose your output device, select the Bluetooth audio device.

• Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, run across Prepare sound problems in Windows.

• Verify that stereo is selected for the Bluetooth device in order to ensure the all-time quality audio. To do this:

  1. On the right side of the taskbar, click Volume  and then select the chevron icon to choose a playback device.

  2. Select the Bluetooth device, and make certain the Stereo option is selected. (The lower-audio quality option is Hands-Complimentary.)
     

  3. If stereo is not bachelor as an option, remove the device in Settings  > Devices  > Bluetooth & other devices  and so re-add the device. Then, check the Book  panel again to make certain that stereo is selected.

If your Bluetooth volume controls no longer work after you install a Windows update, follow these steps.

Warning:Serious issues might occur if you change the registry incorrectly. For added protection, back up the registry before attempting to modify information technology.

1. Make sure you've installed the latest updates from Windows Update. (A solution for this outcome was included in the October 24, 2018—KB4462933 (OS Build 17134.376) update for Windows 10 version 1803.)

   To check for updates, select Start , and then become toSettings  >Update & security  >Windows Update  >Cheque for updates.

2. Manually disable the Absolute Volume feature past making a alter in the registry. To do this, selectCommencement and typecmd. Right-clickCommand Prompt in the Search results and selectRun as ambassador.

3. In the Control Prompt window, type the following command:

   reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f

   You lot may need to restart Windows for the registry change to have upshot.

   Notes:

   • To re-enable the Absolute Volume feature, type the following command in the Command Prompt window:

   • reg add together HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

File sharing

If you're having problems sharing files over Bluetooth:

• Try using nearby sharing. Learn more than about nearby sharing

• Make sure Bluetooth is turned on for both the sending and receiving device. For more info, meet Share files over Bluetooth.

Note:Nearby sharing is only available on Windows 10, version 1803 and later.

Phones

The Pivot should appear on your phone screen or computer screen. Confirm that you're seeing the correct PIN on both devices.

Movement controllers

For help troubleshooting problems with Bluetooth-connected motion controllers, see Controllers in Windows Mixed Reality.

Fitness trackers

For help troubleshooting bug with Bluetooth-connected fettle trackers, meet your device manufacturer's instructions.

If yous've tried the steps in this article or don't see a solution to the trouble, utilize Windows Feedback Hub to file a issues. This helps Microsoft determine the root cause of this consequence.

Include specific details about what you were doing when the bug occurred. For instance, if you started having Bluetooth problems after updating Windows or irresolute Windows versions, include this information.

Open Feedback Hub

valdiviayousigulas.blogspot.com

Source: https://support.microsoft.com/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c

Share this post